How to Add & Schedule a Project: https://youtu.be/fFfCIAbC3F8 [Note: "Add a Project" required fields have changed since this recording] TSL-Specific Best Practices for Project Setup and Budgeting/Forecasting:
PM View to see what you have assigned out to the team across your projects: "Team's Tasks Across Projects I Manage": http://www.screencast.com/t/xYD3tMpes
Check and correct task assignments to resources out on PTO during Due Date (video)
If a work plan or other module's grid view is displaying information out of the order that you expect or want, you may have a column sort function enabled. Here is how to identify and clear that sorting: http://www.screencast.com/t/RbsgNJWak
You should include your unique "temporary access link" in your ticket so the support team may log into your instance and troubleshoot. Here is how to generate a temporary access link: http://screencast.com/t/2q0cHan6
The Clarizen System Status site allows users to check for reported outages or downtime, and resolution status/timelines. Users can subscribe to this page to receive emails whenever there is a reported outage or system maintenance update shared. https://status.clarizen.com/