TSL’s in-office internal customers use a phone service provider called ConnectMeVoice. We use softphones, a software that is like a phone installed directly on your computer. This allows you to make calls, receive calls, receive voicemails, amongst other capabilities.
In order to use the softphone you need a computer, the “VS Connect” application installed, and a headset.
Install and Launch the Software
Change Your VOIP Password
Change Your Voicemail Password
Please feel free to call support at 1-866-763-8826 at extension 2 if you encounter any issues.